Many of us might have chatted with Natasha in hike, or have given commands to Siri, yeah? That is for the fun purpose, or for passing our free time. But how good would it be if we can utilise the same concept of chat robot but in a different way such that it can save time and increase the work efficiency. This will in turn result in the rapid and expeditious growth in one’s business.
Chatbot, the abbreviation of CHATter roBOT is a type of conversational agent, a computer program designed to simulate an intelligent conversation with one or more human users via auditory or textual methods. Chatbot is an Artificial Intelligence based chat option, using which companies can now make their own chat representative for the messenger to tackle the most reasonable queries of their customers.
Just because Chatbots are considered to be informal robotic conversation, one has never thought of using the Chatbot for their business purposes. It is out of blue if we ask someone to use Chatbots to grow their business. But for developing countries like India, where we cannot afford high edge technology, people have started using social media platforms like Whatsapp to place and receive order of products and thus can get services locally. This inspired Facebook as well to introduce Chatbots in Messenger. This means that to talk to the customer representative, you do not have to hold the line for minutes. This can be considered as the most favourable advantage of Chatbot Development.
Chatbot Development is nothing but the development of Chatbots stern software that interprets everything that you type or speak. It then respond by answering or executing the command accordingly. Some of the most popular example of bots in Chatbots are Apple’s Siri and Hike’s Natasha. But Facebook has also taken a leap from these personal bots by amalgamating two most popular technologies – instant messaging and artificial-intelligence.
Why Chatbot Development is needed for your business?
It is obvious that every business needs to grow - whether it be a startup or a well established empire. But the growth of any business comes out of two things - quality product and market presence. We need both of these things together to grow and sustain in the market. The way Chatbots can help you in growing your business is as follows:
- The smart AI technology in Chatbot will ensure it uses right expressions while conversing.
- The knowledge of Chatbot can be vast which it can use efficiently in chats.
- The response time taken by chats is within a second not letting the customer wait.
- The data of chat though bots can be used more appropriately for the quality analysis.
- This will not only save lots of time but also money that is spent on different platforms.
- Chatbots will not only answer the queries but can initiate the action if programmed.
How We can help?
We are having a team of expertise for the Chatbot development who are capable of understanding and thus proven their grip on Chatbot development to sync with the requirements of different industrial verticals. So, no matter in which part of the country you are based, get your customised Chatbot developed by our experts and hence see the graph of your business growth grow exponentially because catering customers on social network is future’s way of industrial growth. Why not request a quote for your Chatbot today itself? Send your requirements and get a quote for the same from us. If you have any queries regarding our Chatbot development, then do ping us.
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